Fox Communities Credit Union

Fox Communities Credit Union


Do they give instant cash if you make an deposit through the online banking?
Is there a way to see pending transactions on the new online banking platform?
A benefit fund has been established at Fox Communities Credit Union for Mike Walschinski and his family. Mike, a young husband and father, is currently battling stage 3 Duodenal Cancer. On Monday, February 24, 2020, Mike had major surgery, called a Whipple, which involved removing the duodenum, part of his stomach, pancreas and bile ducts. While still in the ICU following the surgery, he received the crushing news that the cancer had spread to his lymph nodes. After he heals from surgery, he will be facing six grueling months of intensive chemo treatments. Although his cancer has scary survival rates, Mike is a true survivor having beat brain cancer when he was just a teenager. As Mike puts it, he “won the cancer lottery, again”. To make matters worse, just a few weeks before receiving the devastating cancer diagnosis, Mike was laid off from his job at Pierce Manufacturing losing his income and insurance and has been too ill to look for work. A perfect storm of bad circumstances for which no family could be fully prepared. Mike has a lot to live for including a loving wife, Lea, beautiful daughter, Rose (7), and an energetic son, Gage (4). Rose has Spina Bifida and faces her own health challenges. Lea only works part-time from home as a freelance virtual assistance and graphic designer to give her the flexibility to attend to Rose’s special needs and ongoing medical and therapy appointments. Mike and this young family are facing a challenging road ahead with little income, mounting medical expenses for both Mike and Rose and a difficult battle against a relentless disease. Please keep them in your prayers and, if you are able, consider donating to the Walschinski Family Benefit Fund at the address shown below. Mike & Lea’s extended family decided to establish this benefit fund on their behalf rather than using GoFundMe or similar platform so that 100% of any donations will go directly to Mike and Lea. We truly appreciate all your prayers, love and support. Make your check payable to: Walschinski Family Benefit Fund Fox Communities Credit Union 3401 E. Calumet St. Appleton, WI 54915
Is Fox joining other institutions in forgiving a month or two of loan payments if arranged? A friend of mine banks locally and they moved the payments until the end for him due to cut hours and unexpected costs that many are facing during this time.
Honestly thinking about switching banks as I can no longer get thru the phone lines to ask questions. It's faster to go inside than the drive thru and even going inside the bank takes a very long time now. The online never reflects correctly and I'm tired if getting charged over draft fees even thou I keep an eye on my account. I've been with this bank since I've been 18 and there's nothing to show.
I’m not able to complete online transfers this morning. Is this feature temporarily down?
Absolutely hate your new bill pay that times out before you are done paying your bills. If I am actively working on them it shouldn't time out.
I love this bank have been with them for 4 years now
This is the WORST credit union ever! Between the over- month- long hassle of them "improving" their system; (that has reverted back to hiding withdrawals, so you think you have money that you don't, and, you get the added humiliation of being denied transactions because even though you checked your balance- that's not really what the balance is!!!!!), and their nickle and diming fees for EVERYTHING (even if you go to a free ATM- your CU is going to charge you to take your money- and if you do it more than once a day, well- you're going to be charged every time!). Been with this CU for well over 20 years and now I am forced to going back to just keeping my money at home, where thieves will have to make an effort to steal my money, rather than me just forking it over every day.
I just want to give a shout out to whoever Amanda is who answers the online messages through Facebook. She is on top of things and willing to work for the members. Not sure who she is, but she needs a raise!!! Thanks Amanda! You absolutely rock!!!
Are we ever going to be able to see pending ACH deposits again, like we used to be able to? I am not sure if I like this new online banking, I think it is geared more towards businesses and people with multiple accounts. The things I liked about online banking were taken away.
Fox Communities is terrible!! Can't get through on the phone lines again due to the upgrade that occurred over a month ago!! No confidence in them whatsoever anymore!

Fox Communities Credit Union is a member-owned, full-service financial institution. Talk to us... we're listening! Visit us at

Serving the Fox Valley from Green Bay to Appleton to Oshkosh. 3401 E. Calumet Street, Appleton 610 E. Wisconsin Avenue, Appleton 1724 S. Lawe Street, Appleton 2531 Highway Drive (OO & A), Appleton 528 S. Washington Street, Kimberly 1151 Westowne Drive (Hwy 41 & Winneconne), Neenah 2170 S. Ashland Avenue, Green Bay 1820 Main Street, Green Bay 515 Redbird Circle, De Pere 2525 Lineville Road, Howard 502 S. Main Street, Black Creek 1302 N. Shawano, New London 3 N. Main Street, Clintonville also located in Oshkosh on the Winnebago Mental Health Grounds 62 Maritime Drive Manitowoc, WI 54220 1515 17th Street Two Rivers, WI 54241 Follow us on Twitter!!/foxcu

Fox Communities Credit Union is a member-owned, full-service financial institution. We're on Facebook to help our fans towards a better financial future through education and empowerment. Visit us at

Mission: To educate our members and give back to the communities we serve.

Our lobbies are now open *by appointment only* for non-routine transactions, such as, loan/account openings or closings and safe deposit box access. Appointments and Drive Up service will follow regular business hours: To schedule an appointment, please contact our Call Center at 920-993-9000.
The health and safety of our staff and members are of the utmost importance and we are truly grateful for your patience throughout this. Please watch for more updates as we continue to work on slowly reopening our branches. Thank you!

Fox Welcomes All Northern Paper Mills Members! Our partnership with NPMCU provides Fox with one additional office located at 807 Day Street, Green Bay. We look forward to serving you! Check out all 23 Fox locations here

We thank all of those who have served. Have a safe Memorial Day!

Voting is officially open now through June 10, 2020 for our Board of Directors election!

Voting is is open to primary account holders (first name listed on the account). Voters must be 18 years old and have been a member on/before March 15, 2020 (three months before the Annual Meeting, which takes place on June 15, 2020).

Before voting, please take a moment to get to know the candidates by visiting this webpage:

- Primary members can request a mail-in ballot or vote in Digital Banking/Online Banking
- If a mail-in ballot is requested, either by calling or stopping in, a copy of the bios will be included
- When logging into Digital Banking the option to vote will pop up over the account home screen
- The voting option can also be found in the 'quick menu' on the right (desktop login) or by choosing 'More' on the upper right of the screen (mobile app)
- If you aren't enrolled in Digital Banking, details can be found on our website at

Join us virtually for our Annual Meeting on Monday, June 15, 2020. The meeting is scheduled for 6:00pm-6:45pm. You can either call into the meeting, or watch it online, beginning at 5:45pm.

We hope you'll join us!

Learn more here:

At Fox, we want to take this opportunity to express the tremendous amount of gratitude we, your Fox family, have for all that our President, Greg Hilbert, has done and meant to our members over the past 40 years. Fox Communities Credit Union is the direct reflection of Greg’s dedication to the mission, the guidance and leadership that he has provided, and the people he chose to help him along the way. Congratulations on a well-deserved retirement, Greg!

Fox's Happy Heart Hunt

We spy, in our little eye, some happy hearts at our branches! Stay tuned as we share more happy heart pictures from our branches. #happyhearthunt

We spy, in our little eye, some happy hearts at our branches! Stay tuned as we share more happy heart pictures from our branches. #happyhearthunt

Fox's Happy Heart Hunt

We spy, in our little eye, some happy hearts at our branches! Stay tuned as we share more happy heart pictures from our branches. #happyhearthunt

We spy, in our little eye, some happy hearts at our branches! Stay tuned as we share more happy heart pictures from our branches. #happyhearthunt

Fox's Happy Heart Hunt

We spy, in our little eye, some happy hearts at our branches! Stay tuned as we share more happy heart pictures from our branches. #happyhearthunt

We spy, in our little eye, some happy hearts at our branches! Stay tuned as we share more happy heart pictures from our branches. #happyhearthunt

Fox's Happy Heart Hunt

We spy, in our little eye, some happy hearts at our branches! Stay tuned as we share more happy heart pictures from our branches. #happyhearthunt

We spy, in our little eye, some happy hearts at our branches! Stay tuned as we share more happy heart pictures from our branches. #happyhearthunt

Fox's Happy Heart Hunt

We spy, in our little eye, some happy hearts at our branches! Stay tuned as we share more happy heart pictures from our branches. #happyhearthunt

We spy, in our little eye, some happy hearts at our branches! Stay tuned as we share more happy heart pictures from our branches. #happyhearthunt

Economic impact payments: What you need to know | Internal Revenue Service

The Federal Government recently announced that the economic impact payments will be distributed in the following weeks.

Please see the website below for the most up-to-date details and for an explanation of what you need to know to receive your payment. IR-2020-61, March 30, 2020 — The Treasury Department and the Internal Revenue Service today announced that distribution of economic impact payments will begin in the next three weeks and will be distributed automatically, with no action required for most people. Updated with new information for se...

In an effort to lessen the financial burden that members are experiencing as a result of the coronavirus epidemic, Fox Communities Credit Union has established plans for financial assistance.

Please see our website for more details.

In consideration of the health and safety of our communities, we will be closing our branch lobbies beginning Wednesday, March 18th, until further notice. Our drive-ups will remain open during this time. Please take a moment to read this update from Fox Communities Credit Union President/CEO Greg Hilbert.

Please take a moment to read a message from our President, Greg Hilbert, on safety precautions Fox Communities Credit Union is taking to prevent the spread of COVID-19.

Fox is hosting a free auto buying seminar on Tuesday, March 10 in Manitowoc at 6 PM, Wednesday, March 11 in Kimberly at 6 PM, and Thursday, March 12 in Green Bay at 6 PM. We'll be covering topics such as: research tools & aids, the anatomy of a car deal, negotiating strategies & hints, and more!

Register now as space is limited.

Happy Valentine's Day from your friends at Fox Communities Credit Union. And remember: to the world you may be one person, but to one person, you may be the world.

Recently, there has been an increase in text and telephone scams, as well as caller ID spoofing taking place in Wisconsin and across the country. These calls often appear to come from a local financial institution stating they are from the Fraud Department, and will often try and get credit card numbers, PINs, online banking credentials, etc. It is often difficult to tell immediately if an incoming call is spoofed. Be extremely careful about responding to any request for personal identifying information.

For additional tips on how to protect yourself from these types of scams, please read more here:

We're giving away TEN 4-packs of tickets to the Saturday, February 15th Green Bay Gamblers Hockey game, which also happens to be the night of the world-famous Wiener Dog Race!

Here's how to win a 4-pack:
1. "Like" this post
2. Do you have a pooch of your own? Share their picture in the comments! If you don't have dog, feel free to share a picture of any pet you have, or tell us what your favorite animal is.

Ten winners will be randomly chosen and notified on Facebook THIS AFTERNOON (2/11/20) at 2 PM.
Good luck!

Fox Communities Credit Union is run by a Board of Directors. The Board of Directors is responsible for the general oversight and final decision-making authority over the affairs, funds and records of the credit union; ensuring the credit union is operated in a sound and prudent manner and that all decisions are guided by the best interests of the members.

There are nine Board Member positions and each serves a three-year term. Every year there are three Board Member positions that need to be filled. Candidates may include current Board of Directors who are completing their three-year term running for re-election, as well as interested credit union members who apply and are selected as a candidate.

Does this sound like something you might be interested in? Candidate applications are due by February 21, 2020!

Apply here:

Our Board of Directors selected Christopher Allen, Chief Lending Officer, to succeed CEO, Greg Hilbert, who last year announced his plans to retire at the end of April 2020.

Congratulations, Chris!

Fox members: our branches will close at 1 PM on December 24 and will also be closed on 12/25. Branches reopen on Thursday, December 26 with regular hours.

Happy Thanksgiving from our Fox family, to you and your family.

Please note: our branches are closed on Thursday, November 28th. We will reopen with regular hours on Friday, November 29th.

[11/22/19]   Fox Members, we are happy to report that pending debit card transactions are now available to view in Digital Banking. When pending, the debit card transaction will show ‘Pending’ in the date column. For additional updates, please see our status updates webpage:

Lastly, we sincerely thank our members for their patience with us during our technology upgrade. Credit unions were founded with the philosophy of "people helping people" and we've seen many amazing examples of this among our members.

[11/14/19]   An update for Fox Members:

Pending Debit Transactions: we are aware this feature didn’t make it into our new digital banking, however, we are working hard to get it added in - stay tuned!

Pending ACH Transactions within digital banking: this is a feature that we are working towards adding back into our digital banking platform in the near future.

Some consumer loan (auto, boat, etc.) payment due dates are not displaying correctly in digital banking: we are working to solve this issue as soon as possible. Your consumer loan payment due date has not changed.

Thank you for your continued partnership with us.

Stay tuned for further updates.

[11/13/19]   We understand some of our members are still having difficulty with enrolling in our new digital banking platform and our call center is experiencing high call volumes. We know this is frustrating for our members and we're doing everything we can to help as calls/emails/social media posts come in.

In the meantime, here are a few tips to give a try:

Make sure you are using the updated version of our app.

When attempting to enroll from a computer, please use the latest version of any one of the following browsers: Chrome, Firefox, Microsoft Edge, or Safari.

We do have extended hours at our branches and call center for the remainder of the week. Please see this webpage for the schedule

Lastly, please come see us at one of our branches where we may be able to help you quicker.

We can't say thank you enough for your patience.

[11/13/19]   Thank you for your patience as we have navigated through our Technology Upgrade. We have been diligently working to complete the upgrade. Most items went as expected, however some did not go as planned. We apologize for any inconvenience you have experienced!

As we close today, we have corrected many items that have been commented upon prior:

- Digital Banking enrollment is working. It is important to "Enroll" in the new platform now that the new system is live, even if you had a previous username and password. If you still have difficulties, please contact us.

- Debit and Credit Card Transactions from the weekend are now visible in Digital Banking.

- Transactions that accidentally showed as duplicates are being corrected.

- Feel free to try our alternate phone number 920-636-7018, if needed.

Again, thank you for your patience and support!

[11/12/19]   Due to an issue with our digital banking platform, we are experiencing higher than normal call volumes in our Call Center. Please be patient as Fox has all hands on deck working toward a resolution. Thank you.

[11/12/19]   Fox members: we are aware of an issue with trying to enroll in our new digital platform. Our team is working to resolve this as soon as possible. We are sorry for the inconvenience and we will keep you posted.

Today, we recognize those who served our country - thank you Veterans!

[11/11/19]   Our Technology Upgrade is offically "go for launch!" We appreciate your patience with us through our Upgrade period - we promise it will be worth it. As a reminder, Fox debit cards, credit cards, checks, and ATMs will function throughout the Upgrade.

As we gear up to kick off our Technology Upgrade, we'd like our members to know that you've got a hardworking team of over 400 Fox employees who are doing everything they can to make this as smooth and positive of an experience as possible. We know change isn't easy and we're here to help you through it.

For full information about the Technology Upgrade, please visit

Notice to members: Our branches and call center will be CLOSING EARLY TODAY (November 8) at 4 PM and we will be closed tomorrow (November 9), as well as Monday, November 11. We will reopen Tuesday morning with expanded hours.

Thank you for your patience as we go through our Technology Upgrade weekend.

[11/08/19]   Fox members: we are aware of a debit card issue and our team is working diligently to resolve it. Thank you.

**This issue has been resolved. We are sorry for the inconvenience and thank you for your patience!**

Are you a Fox online banking user? To make the transition to the new Digital Banking as smooth as possible, we ask that you verify your contact information at the credit union is up-to-date. Visit this webpage to learn more:

Our Story

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3401 E Calumet St
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