Trusted Senior Specialists, LLC

Trusted Senior Specialists is your one-stop provider for all your health care coverage needs. We’ll help you navigate through the world of Medicare.

In 2001, Michael and Melinda Wilhelm set out to create a company that embodied their commitment to the senior community and access to quality health care. Recognizing a void in the marketplace for an entity that truly assisted Medicare beneficiaries in making the right choice for their health care needs, the Wilhelms launched Trusted Senior Specialists (TSS), from a small home office in Houston, Texas. TSS rapidly became the missing link in the Medicare chain, a revolutionary agency dedicated to serving as a trusted source for sound, comprehensive, customized advice and enrollment assistance for Medicare beneficiaries. The Wilhelms recruited a handful of agents in those early days, each missioned to educate, equip, and empower prospective and current Medicare beneficiaries in their quest to make informed decisions concerning their health care plans. Vowing to always prioritize their Medicare customers--treating each one like family--TSS quickly gained a reputation in the Houston area for thorough, reliable service, integrity, and most importantly, love. One family at a time, Michael, Melinda, and the rest of their dedicated team rapidly expanded TSS into the Better Business Bureau A+ rated, consecutively BBB award-winning and BBB Pinnacle Award-winning insurance agency that it is today, staffed with over 5,000 agents throughout the United States. TSS agents continue take a daily, heartfelt pride in uniquely being able to assist the needs of thousands of beneficiaries nationwide, in selecting the Medicare insurance plans, and also, Life and Cancer insurance plans, and Annuity products, that are right for their lives.

Mission: Being a valuable part of Trusted Senior Specialists, we are about love and trust. As a devoted team member of the most innovative insurance agency in the United States, we are helping to build an online community that all Medicare eligibles are proud to be a part of. We are dedicated to:  Delivering the highest level of quality service, professional advice, and great value  Putting people before profits  Treating each person with the utmost kindness, love, and respect  Providing unrivaled follow-up and exceptional customer service Every day, we work on strengthening our skill-sets and increasing my knowledge as both a professional and an expert in our industry. We're committed to having a positive and unstoppable attitude, always. We pledge to serve each individual with reliability, honesty, and integrity. We will honor the spirit and conduct of the profession and encourage others to do the same.

youtube.com

5 Crucial Medicare Enrollment Mistakes Mistake #1

In this weeks five-part series, Miss Ruby will explain the 5 Crucial Medicare Enrollment Mistakes. Stay tuned for tomorrow's video. As always, if you have any questions, leave us a comment and it would be our pleasure to assist you!

https://www.youtube.com/watch?v=L9rM5DlOKE8

In this five-part series, Miss Ruby will explain the 5 Crucial Medicare Enrollment Mistakes 855-474-6234 TTY 711 http://www.tssappointment.com https://www.tr...

Trusted Senior Specialists, LLC's cover photo

tss.live

Prescription Drug Tiers - Trusted Senior-Specialists

Each Medicare Prescription Drug Plan (PDP) had its own set of covered drugs that is called a formulary. The drug plans are then placed into different Tiers in their formulary, and each of those tiers requires a separate amount that you will pay for your prescriptions. Basically the tiers are a way of holding down costs for both the plans and the enrollees. The way they are able to achieve this is by charging lower copays for less expensive drugs, and higher copays for the costlier ones.

Follow the link to learn more about prescription drug tiers.. https://tss.live/prescription-drug-tiers/

tss.live Each Medicare Prescription Drug Plan (PDP) had its own set of covered drugs that is called a formulary. The drug plans are then placed into different Tiers in their formulary, and each of those tiers requires a separate amount that you will pay for your prescriptions. Basically the tiers are a way o...

kctv5.com

SCAM ALERT: Don't fall for this fake COVID-19 text message

Please be aware and do not fall for this scam!!

https://www.kctv5.com/coronavirus/scam-alert-dont-fall-for-this-fake-covid-19-text-message/article_362612db-477b-5845-89ac-f3ab8ba7fbce.html?fbclid=IwAR1iTX0CL9bRqz_98FEdWHa3SgEPujv4sMjnEYG0p9NZHu_a03EUPYxSRSA

kctv5.com If you get one of these texts, police warn, "DO NOT click the link!"

youtube.com

Are you 65 and still working?

Are you turning 65 and still working? Are you unsure what to do about Medicare? Then this video is for you...

https://www.youtube.com/watch?v=g05Z-_mIyxM

You are like many Medicare eligibles, you desire to continue working while delaying your Social Security benefits till the full retirement age of 66. What yo...

youtube.com

COVID-19 What You NEED To Know

As the coronavirus pandemic continues to spread around the nation, we know that there are a lot of questions. Today we wanted to share with you some facts - starting with what COVID-19 is and how to stay protected, all the way to how and what insurance covers when it comes to testing. So watch and then PLEASE share our video with your family and friends to help keep them up to date.

If you have any questions for us, please leave it in the comments OR
Call us at 1(855)474-6234 TTY: 711

https://www.youtube.com/watch?v=lQePLSZrI9Y

As the coronavirus pandemic continues to spread around the nation, we know that there are a lot of questions. Today we wanted to share with you some facts - ...

blog.ssa.gov

Social Security Matters | The Official Blog of Social Security

Please be aware of all COVID-19 scams going around right now..

https://blog.ssa.gov/?utm_medium=email&utm_source=govdelivery

blog.ssa.gov Medicare and Coronavirus: What You Need to Know Posted on April 2, 2020 by Seema Verma, Administrator of the Centers for Medicare and Medicaid Services With the spread of coronavirus (COVID-19), being informed about your Medicare coverage is more important than ever. Medicare recently expanded its c...

[04/03/20]   If you had to watch reruns all day, between these two shows, which would you choose?

youtube.com

6 Frequently Asked Medicare Questions

We get a lot of questions into our office daily. In this video Sondra is going to answer some of our top questions. If you have a Medicare question not covered in the video, leave it for us in the comments :)

https://www.youtube.com/watch?v=E8LoXbtDERk

Miss Sondra answers the 6 Frequently Asked Medicare Questions #1 When I turn 65, will I automatically be covered by Medicare? #2 If I'm still employed and tu...

youtube.com

PSA Safe Grocery Shopping in COVID-19 Pandemic UPDATED!!! www.DrJeffVW.com

Sharing this again because it's just good information. Please stay safe everyone!

https://www.youtube.com/watch?v=sjDuwc9KBps&fbclid=IwAR0QYykM_CJRDnjBUjIqlE0BH_iLbJlK7O_D8N8blZKCflljA69n6WbbaAc

www.DrJeffVW.com SUBTITLES: English, Spanish, Italian, Hindi, German, Portuguese, Turkish, Arabic & French. Click CC & Settings bottom right. IMPORTANT EDIT ...

travelzoo.com

20 Amazing Places You Can Visit Without Leaving Home

Some day—and we hope it's soon—readers who find this page will wonder why a travel publisher would suggest they take virtual tours of some of the world’s greatest sites instead of simply visiting. After all, aren't the places on this list among the enduring reasons we go?

They are. But these virtual experiences are themselves extraordinary—fitting proxies for the real thing, when that real thing is momentarily out of reach.

https://www.travelzoo.com/blog/20-amazing-places-you-can-visit-without-leaving-home/?utm_source=newsflash_us&utm_medium=email&utm_campaign=2871840_html_deal%3a2871840&utm_content=2871840&ec=0&dlinkId=2871840

travelzoo.com A world's worth of bucket-list experiences to have virtually (for now)

youtube.com

How to Apply For Medicare Social Security Benefits

Are you approaching 65, already 65, or over 65? Well if you are in one of the three categories, then we addressing you regarding Medicare and Social Security benefits.

https://www.youtube.com/watch?v=cR1LK3kfFfo

Miss Sondra helps you to know How to Apply For Medicare Social Security Benefits Are you approaching 65, already 65, or over 65? Well if you are in one of th...

oig.hhs.gov

Fraud Alert: COVID-19 SCAMS | Office of Inspector General | U.S. Department of Health and Human Services

The U.S. Department of Health and Human Services Office of Inspector General is alerting the public about fraud schemes related to the novel coronavirus (COVID-19).

Scammers are offering COVID-19 tests to Medicare beneficiaries in exchange for personal details, including Medicare information. However, the services are unapproved and illegitimate.

https://bit.ly/2UEf2hq

oig.hhs.gov Office of Inspector General | U.S. Department of Health and Human Services

youtube.com

Are you 65 and still working?

Are you like many Medicare eligibles, who desire to continue working while delaying your Social Security benefits till the full retirement age? What you may not know is your 65th birthday places you in your ICEP, which is your Initial Coverage Election Period for Medicare. Watch this video to learn more...

If you have any questions for us, leave it in the comments below 👇

https://www.youtube.com/watch?v=g05Z-_mIyxM

You are like many Medicare eligibles, you desire to continue working while delaying your Social Security benefits till the full retirement age of 66. What yo...

youtube.com

PSA Safe Grocery Shopping in COVID-19 Pandemic – UPDATED!!!

Here is some great information on how to keep yourself safe if you have to go out to shop.

https://www.youtube.com/watch?v=sjDuwc9KBps&fbclid=IwAR0JczB0HswEsjcd7NTS1FYb7P547JU7_OoN3-o2246b3WWy1jEC6zFfWlc

PSA Safe Grocery Shopping in COVID-19 Pandemic – UPDATED!!! IMPORTANT EDIT FROM NIH DATA: COVID-19 LIVES ON CARDBOARD FOR 1 DAY. SEE SOURCES BELOW. This is t...

I thought we could all use a good laugh today 😁😂

If you have seen some funny memes like these, share them in the comments so we can all continue the laugh chain..

youtube.com

When is your Medicare Initial Coverage Period?

Confused about when to enroll in medicare?

Watch this quick video to learn more. If you have any questions, leave us a comment and we will get right back with you :)

https://www.youtube.com/watch?v=zONAGwEIYdk

Confused about when to enroll in medicare? You should enroll in Medicare during your 7 month enrollment period also known as your Initial Coverage Enrollment...

msn.com

Coronavirus cuisine: Tips, easy recipes, canned goods options and more

With many stores being out of stock on a lot of staples, some of us have had to get really creative with our meal plans. Here are some tips and tricks for easy meal ideas during this Coronavirus outbreak.

https://www.msn.com/en-us/foodanddrink/recipes/coronavirus-cuisine-tips-easy-recipes-canned-goods-options-and-more/ar-BB11Dylx

msn.com Here are easy meal ideas during the coronavirus episode, such as recipes for canned chicken, Spam and a Tex-Mex filling for tacos or potato topping.

msn.com

H-E-B launches senior program that delivers groceries to their doorstep

What a great move by H-E-B!!

https://www.msn.com/en-us/money/other/h-e-b-launches-senior-program-that-delivers-groceries-to-their-doorstep/ar-BB11DJhp

msn.com With seniors being the most vulnerable to the COVID-19 virus, H-E-B launched a program last week in hopes of keeping them safe from large crowds. The grocery store chain announced Friday in a news release that it has partnered with Favor Delivery to offer a low-cost service that will supply seniors....

msn.com

Today in History: March 23

On this day in history...

https://www.msn.com/en-us/news/world/today-in-history-march-23/ss-BB11eJpr

msn.com Today in History: March 23

thehill.com

Rand Paul's coronavirus diagnosis sends shockwaves through Senate

https://thehill.com/homenews/senate/488943-rand-pauls-coronavirus-diagnosis-sends-shockwaves-through-senate

thehill.com Republicans gathered for a closed-door caucus lunch when Senate Majority Leader Mitch McConnell (R-Ky.) broke the news: One of their own, Sen. Rand Paul (R-Ky.), had tested positive for the coronavirus.

khou.com

COVID-19 updates | Income tax filing deadline moved from April 15 to July 15

https://www.khou.com/article/news/health/coronavirus/coronavirus-updates-live-blog-and-updates-for-friday-march-20/285-19440664-a9f6-48ed-b96e-5a948654b201

khou.com Here are the latest headlines and updates regarding the global coronavirus (COVID-19) outbreak.

houstonpublicmedia.org

Where You Can Get Tested for COVID-19 In The Houston Area | Houston Public Media

https://www.houstonpublicmedia.org/articles/news/health-science/coronavirus/2020/03/19/364575/where-you-can-get-tested-for-covid-19-in-the-houston-area/

houstonpublicmedia.org We'll continue to update this list as we get more information about confirmed testing locations.

blog.ssa.gov

A COVID-19 Update from Our Commissioner | Social Security Matters

This is very important information from Social Security. Please read it and share to help spread the word! Help keep yourself and your community safe!

https://blog.ssa.gov/a-covid-19-update-from-our-commissioner/?utm_medium=email&utm_source=govdelivery

blog.ssa.gov A COVID-19 Update from Our Commissioner Posted on March 19, 2020 by Andrew Saul, Commissioner, Social Security Administration I want you to hear directly from me how the COVID-19 pandemic is affecting our services. The first thing you should know is that we continue to pay benefits. Be aware that sc...

msn.com

Texas state parks limiting operations due to coronavirus concerns

https://www.msn.com/en-us/news/us/texas-state-parks-limiting-operations-due-to-coronavirus-concerns/ar-BB11pXQu

msn.com Be prepared to rough it if you are headed for a state park. The Texas Parks and Wildlife Department announced that it will limiting operations at its recreational facilities. Beginning at noon on Thursday, March 19, TPWD will be limiting park programming and closing public access to park headquarter...

nationaldaycalendar.com

SPRING BEGINS – Changes Annually March 19 – March 21

Happy First Day Of Spring!!

Spring begins on the March or vernal equinox, which is when the amount of sunshine is approximately 12 hours long. The amount of sunlight will incrementally increase until the first day of Summer.

https://nationaldaycalendar.com/spring-begins-changes-annually/

nationaldaycalendar.com SPRING BEGINS Spring begins on the March or vernal equinox, which is when the amount of sunshine is approximately 12 hours long. The amount of sunlight will incrementally increase until the first day of Summer. The vernal equinox marks the moment the sun crosses the celestial equator. This is the im...

cnbc.com

What America can learn from China's use of robots and telemedicine to combat the coronavirus

As countries around the world grapple with COVID-19, front line medical workers are deploying robots, telemedicine and other technologies to help contain the pandemic. China and Spain have used drones to monitor people during lockdown campaigns, while South Korea has deployed them to help disinfect areas in Daegu, an epidemic hotspot. Antwork, a group company of Japanese industrial drone maker Terra Drone, flew medical samples and quarantine materials in China’s Xinchang in February during the height of the epidemic.

https://www.cnbc.com/2020/03/18/how-china-is-using-robots-and-telemedicine-to-combat-the-coronavirus.html

cnbc.com China has opened a field hospital staffed by robots to serve 20,000 patients to relieve health-care workers overwhelmed by the coronavirus. It is also using telemedicine to treat the sick.

click2houston.com

Your coronavirus questions answered: A Houston health expert on identifying symptoms, going to the doctor and silent carriers

Your coronavirus questions answered: A Houston health expert on identifying symptoms, going to doctor, and what to expect..

https://www.click2houston.com/news/local/2020/03/16/your-coronavirus-questions-answered-a-houston-health-expert-on-identifying-symptoms-going-to-the-doctor-and-silent-carriers/

click2houston.com Dozens of Houstonians sent us the COVID-19 questions concerning them most. We shared them with Vivian Nriagu, MD, Partner/Owner Memorial Village Emergency Room, a longtime physician with experience working in Houston trauma centers and emergency rooms.

kottke.org

Paris Museums Put 100,000 Images Online for Unrestricted Public Use

Paris Museums Put 100,000 Images Online for Unrestricted Public Use

https://kottke.org/20/01/paris-museums-put-100000-images-online-for-unrestricted-public-use?fbclid=IwAR2OGV9P-LENqGjQQy4_OPs6A1wzsX-ZyofDI7Wknhl_a-ndac9IFZp0wys

kottke.org Paris Musées, a collection of 14 museums in Paris have recently made high-res digital copies of 100,000 artwo

ssa.gov

Coronavirus Disease (COVID-19) | Social Security Administration

** Online Services Remain Available **

All local Social Security offices will be closed to the public for in-person service starting Tuesday, March 17, 2020. This decision protects the population we serve—older Americans and people with underlying medical conditions—and our employees during the Coronavirus (COVID-19) pandemic. However, we are still able to provide critical services.

Our secure and convenient online services remain available at www.socialsecurity.gov. Local offices will also continue to provide critical services over the phone. We are working closely with the Centers for Disease Control and Prevention (CDC), state and local governments, and other experts to monitor COVID-19 and will let you know as soon as we can resume in-person service.

For more information, please visit https://www.ssa.gov/news/press/releases/.

https://www.ssa.gov/coronavirus/

ssa.gov About Coronavirus Disease (COVID-19) and efforts to control the outbreak, including what SSA is doing.

khon2.com

‘Cold weather kills coronavirus’ and 13 other COVID-19 myths

https://www.khon2.com/coronavirus-2/cold-weather-kills-coronavirus-and-13-other-covid-19-myths/

khon2.com SPRINGFIELD, Mass (WWLP) – The COVID-19 outbreak is a global pandemic, and with that comes a lot of false information on the internet. There are many myths about COVID-19 that have been circulating…

wsls.com

100-year-old woman celebrates birthday by going to jail

Ruth Bryant celebrated her 100th birthday in an unusual way: she was arrested and taken to jail. Bryant was in on the gag, including the charge leveled against her.

She’d never been arrested, but in honor of her 100th birthday, she checked an item off the bucket list: heading to jail in handcuffs.

https://www.wsls.com/news/2020/03/05/100-year-old-woman-celebrates-birthday-by-going-to-jail/?fbclid=IwAR2yaDb6qHFtSX8MhZmKNx2HsPFvIaQ1KnzW09kgS4Vf6nYh4z2oZPSKA8o

wsls.com Ruth Bryant celebrated her 100th birthday in an unusual way: she was arrested and taken to jail.

msn.com

Texas State Capitol Closed To Public Amid Coronavirus Crisis

https://www.msn.com/en-us/news/us/texas-state-capitol-closed-to-public-amid-coronavirus-crisis/ar-BB11kpC8

msn.com State agency personnel with proper identification, elected officials and their staff will still have access to the building though.

nbcbayarea.com

How Long Does COVID-19 Last on Surfaces?

How Long Does COVID-19 Last on Surfaces?

https://www.nbcbayarea.com/investigations/consumer/how-long-does-covid-19-last-on-surfaces/2255863/

nbcbayarea.com There’s so much we don’t know about the coronavirus, among the questions is how long does COVID-19 live on surfaces? Consumer investigator Chris Chmura breaks down a new study that gives us some preliminary answers.

arstechnica.com

Comcast and T-Mobile upgrade everyone to unlimited data for next 60 days

With a lot of people being unable to leave their homes, and students doing their schoolwork from home, Xfinity and T-Mobile have lifted their data caps for 60 days and have made wi-fi hotspots available to everyone. This is great information to pass on to those you know have limitations right now...

https://arstechnica.com/tech-policy/2020/03/comcast-suspends-data-cap-for-60-days-opens-wi-fi-hotspots-to-everyone/?fbclid=IwAR32Cyr_bl-9lEYVotU7caJp-X8pcv_POsIpRqcjC1jSpRIzOYLf2qql9CM

arstechnica.com Comcast also opens Wi-Fi hotspots to all and T-Mobile boosts mobile-hotspot data.

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Videos (show all)

COVID-19 What You Need To Know
If Your Plan Is Not Renewing You Need To Act Fast!
Plan Not Renewing With Medicare?
Plans Are Changing! ACT FAST!
NEWS FLASH Ep.3: Your Plan May Have Dropped Your Doctor Or Network
Medicare Connecting Veterans
AEP Is Here! Facebook Live
Medicare Workshop!
Good Monday Morning!
Good Morning :)
Happy Monday!!
Happy Monday!

Location

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10998 S Wilcrest Dr, Ste 195
Houston, TX
77099

Opening Hours

Monday 08:00 - 18:00
Tuesday 08:00 - 18:00
Wednesday 08:00 - 18:00
Thursday 08:00 - 18:00
Friday 08:00 - 20:00
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