Edfinancial Services

Edfinancial Services is a student loan servicer, providing customer service on behalf of lenders, helping with repayment plans, and processing payments.

Headquartered in Knoxville, Tennessee, Edfinancial Services is your student loan servicer. We provide customer service on behalf of your lender, including answering your questions, helping you with repayment plans, and processing your student loan payments. We've been in the student loan industry for over 25 years, and we strive every day to find a better way to deliver exceptional student loan servicing for students and families nationwide. It is our mission to do the right thing for our customers and each other. In addition, our Higher Education Solutions area offers services specifically designed for schools - such as call center capabilities, financial aid process outsourcing, and default prevention services. If you have a student loan account and need assistance, feel free to contact us (Edfinancial.com/Contact) or log into Manage My Account (Edfinancial.com/MMA).

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Plant A Tree

Now through July 31, 2019 - In support of the Arbor Day Foundation, Edfinancial will plant a tree in the Texas National Forests for each person who switches from paper to electronic correspondence. Edfinancial.com/PlantATree

https://www.youtube.com/watch?v=EIeo2TO1Yjk

Between now and July 31, 2019, Edfinancial will plant a tree in National Forests in Texas as a supporter of the Arbor Day Foundation for each person who swit...

Sign up for auto debit and your payments will be automatically drafted from your bank account each month. It's a great way to make your payment on-time, every time. You may also be eligible to receive a 0.25% interest rate deduction when you enroll!

Getting started is easy! Visit Edfinancial.com/Kwikpay to review the Frequently Asked Questions and log in to Manage My Account to set up your payment information.

Our offices will be closed on Thursday, July 4th, in observance of Independence Day. Please note this may result in a higher than average call volume following the holiday. Emails received as of Wednesday, July 3rd, will receive a response within three to five business days. We apologize for any inconvenience.

You can also access your online account 24 hours a day by logging into Edfinancial.com/MMA.

youtube.com

Plant A Tree

In support of the Arbor Day Foundation, Edfinancial will plant a tree in the Texas National Forests for each person who switches from paper to electronic correspondence by June 30, 2019. Edfinancial.com/PlantATree

https://youtu.be/bnD-G3Wk9eQ

Between now and June 30, 2019, Edfinancial will plant a tree in National Forests in Texas as a supporter of the Arbor Day Foundation for each person who swit...

Wishing everyone a Happy Father's Day! Hope your day is relaxing. #thanksdad

Sign up to receive text alerts to help you manage your student loan account with notifications about repayment, billing statements, upcoming due dates, status updates, and more. Edfinancial.com/Text

Please note that we expect higher than average call volume following the Memorial Day holiday. You can access your online account 24 hours a day by logging into Edfinancial.com/MMA.

Congratulations 2019 graduates! Student loan repayment can sneak up on you quickly. Use your six-month grace period to plan your finances & discuss all repayment options available with your servicer. Visit StudentAid.gov/repay for a guide to repaying federal student loans.

Student loan payments putting a dent in your wallet? Give your wallet some relief by applying for Income-Driven Repayment today!

Visit Edfinancial.com/IDR for more information or speak with one of our customer service representatives by calling 855-337-6884

If you have a Direct Loan with Edfinancial (account numbers that begin with “F”), the address to which you mail payments has changed. Learn more at Edfinancial.com/WaysToPay.

In celebration of Arbor Day and in support of the Arbor Day Foundation, Edfinancial will plant a tree in the Texas National Forests for each person who switches from paper to electronic correspondence between now and June 30, 2019. Learn more at Edfinancial.com/PlantATree.

Our offices will be closed on Friday, April 19, 2019, in observance of Good Friday. Please note this may result in higher than average call volume following the holiday. Emails received as of Thursday, April 18th, will receive a response within 3 to 5 business days.

For your protection, we require your written consent to reveal your account information to third parties. #TipTuesday

Monday is the IRS deadline to file your 2018 tax return without an extension! Did you know that your tax information may help reduce the monthly installment on your student loans? Based on your income and loan balance, an income-driven repayment plan could reduce your payment to as low as $0 per month! Contact your servicer today to discuss which payment plan best suits your needs. For more information on repayment plans and postponement options, visit Studentaid.ed.gov/repay. #TipTuesday

Sign up to receive text alerts to help you manage your student loan account with notifications about repayment, billing statements, upcoming due dates, status updates, and more. Edfinancial.com/Text

Make sure your contact information is up to date with your servicer so you won't miss important communication regarding your account. #TipTuesday

A loan’s interest rate may vary depending on the loan type and the first disbursement date. Learn more at https://studentaid.ed.gov/sa/types/loans/interest-rates. #TipTuesday

blog.ed.gov

How to Deduct Student Loan Interest on your Taxes (1098-E)

Did you know that the interest you pay on your student loans may be tax-deductible? Learn more at https://blog.ed.gov/2019/01/1098-e/

blog.ed.gov If you made federal student loan payments in 2018, you may be eligible to deduct a portion of the interest paid on your 2018 federal tax return. Learn more about reporting student loan interest payments from IRS Form 1098-E on your 2018 taxes and potentially get this deduction.

Is it time to submit your IDR renewal? Visit https://www.edfinancial.com/IDR to learn more. #TipTuesday

A bus full of puppies!! What could be better?? Thank you Small Breed Rescue of East Tennessee!! #puppylove 🥰🐾🐶❤️

See these smiling faces? They are experiencing the Cuddle Bus for Biz with Knox Brew Tours! Thank you for having us Edfinancial Services!

Federal Student Aid

⚠️STUDENTS!⚠️ Please do not be fooled by fake loan servicers. Below are the official loan servicers that we work with.

Learn 3 ways to spot a scam in our latest blog post: http://bit.ly/2NJ8A4P

Sign up to receive text alerts to help you manage your student loan account with notifications about repayment, billing statements, upcoming due dates, status updates, and more. Edfinancial.com/Text

Our offices will be closed on Monday, February, 18th, in observance of Presidents’ Day. Please note this may result in higher than average call volume following the holiday. Emails received as of Friday, February 15th, will receive a response within 3 to 5 business days. We apologize for any inconvenience.

We will be closed Monday, January 21st, in observance of Martin Luther King, Jr.'s birthday. You can access your account 24 hours a day at http://Edfinancial.com/MMA.

If you’re a federal employee impacted by the partial government shutdown, here’s some important information about student loan repayment…

Are you a federal employee impacted by the partial government shutdown? Here are some options to manage your student loans while you are furloughed or not receiving pay: http://bit.ly/2M496ti

Did you know that the interest you pay on your student loans may be tax-deductible? Log into Edfinancial.com/MMA, check your January or February billing statement, or call 1-855-337-6884 to find your 2018 tax information. Learn more at Edfinancial.com/TaxInfo.

Missed student loan payments can damage your credit score and make it difficult to obtain auto loans and other lines of credit you may need in the future. If you’re unable to make your monthly installment, call your servicer immediately to discuss repayment options like Revised Pay As You Earn. #TipTuesday

Choose a student loan repayment plan that fits your goal. Visit Edfinancial.com/MMA or Edfinancial.com/Contact for assistance.

As we approach 2019, don't forget to add student loan repayment your New Year's resolution. There are lots of options to choose from: http://bit.ly/2StD1NZ

Don’t struggle with your student loan payment! Start the new year on the right foot by calling your student loan servicer to discuss repayment plans or other options. #TipTuesday

Please note that we expect higher than average call volume following the holiday season. Emails received on December 31st will receive a response within 3 to 5 business days. You can also access your online account 24 hours a day by logging into Manage My Account at https://www.Edfinancial.com/MMA. Have a safe and happy holiday season!

Manage My Account is your personal online resource center for your student loan account. Sign up at http://Edfinancial.com/MMA!

Please note that we expect higher than average call volume following the holidays. Emails received on December 21st will receive a response within 3 to 5 business days. You can also access your online account 24 hours a day by logging into Manage My Account at http://Edfinancial.com/MMA. Have a safe and happy holiday season!

Beginning your student loan repayment is a challenge for many college graduates. It is important to plan ahead for successful repayment. Learn more at http://ow.ly/nf0C50jPSQN #TipTuesday

By making a small, additional monthly payment, you can pay off your loan faster and see great savings in interest over the life of the loan. Use our Loan Repayment Calculator at https://edfinancial.com/repaycalc to help estimate your potential repayment time and interest savings.

WHAT A DIFFERENCE: Adding just $30 to your student loan payment each month (that's about $1/day) could mean you’d pay your loans off nearly two years earlier.

Afraid to open your first student loan bill? Not sure if you can make the first payment? Don't panic! Your servicer has repayment plans and postponement options available to fit your situation. Contact them today to find out more information and make repaying your loans a breeze. #TipTuesday

Are you serving in the military while in your grace period? If you are mobilized prior to the final month of your grace period, you will be allowed a full six-month grace period upon your return from active duty. For more information on this and other benefits for servicemembers, visit: Edfinancial.com/MilitaryBenefits. #TipTuesday

Our offices will be closed on November 22nd & 23rd to celebrate Thanksgiving. We ask for your patience and apologize for any inconvenience this may cause as we take a moment to give thanks and spend time with our loved ones.

Our offices will be closed on Monday, November 12th, as we show gratitude to our veterans and honor their service. Emails received as of Friday, November 9th, will receive a response within 3-5 business days. You can access your online account 24 hours a day by logging into http://Edfinancial.com/MMA

A loan’s interest rate may vary depending on the loan type and the first disbursement date. Learn more at https://studentaid.ed.gov/sa/types/loans/interest-rates. #TipTuesday

Struggling with your payments? You may be eligible to repay your loan based on your income.

An income-driven repayment plan helps make your monthly student loan payments more affordable. ✅ More info about the plans we offer: http://bit.ly/2D0bLSg

Ready to apply? Start here: http://bit.ly/2AKCkJE

Student loans don't have to be scary! If you're struggling to make payments, contact your loan servicer immediately to discuss repayment options. You may qualify for reduced monthly payments based on your income. Happy Halloween!

Contact your student loan servicer today to put together a winning game plan to repay your federal student loans! If you’re behind or struggling to make the minimum payment, your servicer wants to help you get back in the game. If you’re not sure who your servicer is or want to review the available repayment options, visit https://studentaid.ed.gov/repay-loans.

Is it time to submit your IDR renewal? Visit Edfinancial.com/IDR to learn more. #TipTuesday

If you are a federal student loan borrower who has been negatively impacted by a federally declared disaster, you may be eligible for help with your student loans. Visit Edfinancial.com/Disaster-Assistance for more information!

You may be able to postpone your parent PLUS loan payments if your student is back in school at least half-time. Since parent PLUS loans are in the parent’s name, this deferment must be requested by the parent borrower. Visit Edfinancial.com/PLUS or contact us for more information on how to make this request. #TipTuesday

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Location

Telephone

Address


120 N Seven Oaks Dr
Knoxville, TN
37922

Opening Hours

Monday 08:00 - 20:30
Tuesday 08:00 - 20:30
Wednesday 08:00 - 20:30
Thursday 08:00 - 20:30
Friday 08:00 - 18:00
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