South Pointe Chrysler Jeep Dodge RAM

South Pointe Chrysler Jeep Dodge RAM

Comments

Bought a 2019 Ram 1500 Big Horn in November. PM me for thoughts.🤔
Been trying to reach you to cancel gap as I was told your finance department handled that. This has been ongoing since August and still not resolved surely costing me money! I’ve stopped getting any response from Vladimir Ramirez finance manager and no reply from the website email. Please help me handle this! It is absolutely ruining a great purchase experience
I am a high school teacher in Wichita, Kansas and have worked hard all of my life. I have been looking for my "dream vehicle" jeep via internet/car dealerships for purchase (pre-approved with my personal bank). This was my little vision, to own a new jeep. I found an online a dealership, South Pointe CJD that had my perfect jeep with tons of photos with everything on it and I decided to purchase it. South Pointe had multiple photos with the pricing of $37,462.00 with all the trimmings discounted to $36,962.00 (I have screen shots of the pricing with the photos and disclaimer). A sales representative contacted me after I started the purchase process, took all my information for trade-in, including insurance, vin number and personal information. The jeep had been on the market for 126 days, at this price, per their own website and CarGurus. After conversing back and forth to get my trade in value, sales rep. Margarete (pronounced like the mixed drink she told me) contacted me and stated that the company made a mistake -- the jeep's price, the one I wanted, would have an additional $11,000.00 (really they upped the charge $13,000) added to the cost of the vehicle. I would have to pay $49,462.00 for the jeep. I was devastated. I asked to talk with a manager who I found out was sitting right next to my sales person. He said thats the new price of the vehicle - I would have to pay it with the new added costs. I said this isn't right, to add an additional $11,000.00 to the price of the vehicle. He verbally said it doesn't matter, that's the new cost of the pictured jeep. I talked to a Maddy/manager who was very rude, he just didn't care either - said its tough luck, and if you are going to be upset, he would end the conversation. He said they made a mistake on the pricing of the vehicle and was sorry...no matter what I had to pay the extra $11,000.00 - 13,000.00 they added on, which consisted of extras not disclosed additionally to the pricing. - I told him this isn't right, he said there was nothing he could do I asked him why it was listed at the other price for 126 days, he couldn't respond. This was my dream vehicle, I've worked so hard for. I called the corporate office in Houston talked to a nice lady named Linda Benge (have contact info, Group 1 Auto who owns South Pointe CJD), she sent a letter to the president, the vice-president and GM of my complaint immediately. I haven't heard anything back and this was Friday. Since then, the pricing has changed online to $49,462.00 with the same photos. I am devastated, was going to pick the jeep up Saturday morning but they changed the price from 37,462.00 to 49,462.00. BAIT and SWITCH. No one has contacted me even after sending a generic message they would on YELP.
Your service dept is a bunch of creeps . My daughter has been dealing with cancer n a divorce . Her car was acting up . I called had them talk to a tech . This problem is common but rather then tell me your agm battery is dead . They want it towed in scanned a bunch of bullsh*t that a simple ansewr would have been much more courtious . But they are greedy
Samara was great today. Takes care of customer.
We dropped our van off at this dealership to find out what was wrong and why our 2012 Chrysler town and country was stalling and dying when driving: The van was in the shop for 7 business days and we were told nothing was wrong with it, that you drove it and it never died, we updated the computer and that we should be good now. We have went ahead and had you perform a tune up, and flush the radiator. We picked up the vehicle Saturday and drove it less than 15 miles and it died. Today it died 8 times today while driving. We were told for this issue we definitely want to take it in to a dealership, but you all do not seem to understand this going undiagnosed is a hazard to my wife and children. After checking the image I can see that only 21 miles were driven while it was in your possession but this happened in the span of about 9 miles from Glenpool to my house. Well after the 5th time dying today it did produce a check engine light for the first time ever. I was hoping it actually could be resolved....but it seems it’s throwing a code due to the computer software update that was performed I would appreciate a manager to call me so we can resolve this please. Thanks!
Tried to buy a new Durango from these folks today. The sales manager and Mark Brown lied to me about additional fees they were charging. They claimed to be including Oklahoma Tag and Excise tax, but were really just adding $1500 into the price and not buying the tag and tax. AVOID THIS DEALERSHIP!
These guys are all about that commission... They have proven they could care less about their customers!
I will never return to the south pointe location, I’ve never had this much trouble at any other location. The customer service was completely horrible. My jeep was in the shop for over two weeks being repaired,my service advisor was no help at all. I had to call to get information on my vehicle and half the time he still had to call me back because he had no knowledge of what was going on with my vehicle. He did not even let me know that my vehicle was ready for pick up so my car stayed in the shop for extra days simply because he was off for those days. I picked my vehicle up yesterday and one of my tires was low to the point where it was completely noticeable. I spent $800 and not even that could be done? I would not recommend this place to anyone.
I left the first time not too happy but they're going out of their way to make sure my truck gets fixed I'd recommend this place to anybody... Frank and cliff are great to work with so I can recommend them
Great customer service today @ South Pointe. Thank you Frank and Jacob. Your help is appreciated.
I had to come back and give @SouthPointeCJD a better review than before. My jeep just started acting up on Saturday, I called they gave me a same day appt. But I realized once I got there no service techs were on duty it was just a service advisor appt.(I wish they expressed that on the phone) anyhow. I had to leave my baby for the weekend. I called this morning to check the status, glad I did because I may have been waiting a couple days before it was diagnosed. Thank you Mackenzie for ALL your efforts with communicating with me even though you were not my original service advisor (she was off today) you rock! Communication within the service department has improved and with continued effort I believe it will continue to get better especially when we the consumer acknowledge growth and change. Thanks #southpointecjd #mackenzie #servicetech Awesome comeback!! Continue to grow and communicate with your customers!!

Elevate Your Driving Experience with a New or Used Car, Truck or SUV from South Pointe Chrysler Jeep Dodge RAM!

South Pointe CJDR invites you to visit our car & truck dealership in Tulsa, OK. Our team members are standing by to provide you with some of the best deals near you on Dodge Ram Chrysler Jeep cars, trucks & SUVs, as well as financing, maintenance, repair, parts and more. Find out why we are one of the Tulsa area's most trusted Chrysler Jeep Dodge Ram dealers. ESPAÑOL South Pointe Chrysler Jeep Dodge Ram le invita a visitar nuestro concesionario de autos nuevos y usados en Tulsa, OK. Visítanos hoy para carros Dodge Ram Chrysler Jeep y trocas, camionetas y SUVs, así como servicio completo, autofinanciamiento y más. Nuestro equipo está listo para ayudarle a descubrir porqué somos de los mejores distribuidores de coches Chrysler.

Drive into sunny days with the #ChryslerPacifica 😁 😎 🔆

Chrysler

All roads lead to home.

When the sun shines in on the #RAM1500, the interior details sparkle even more! 🤩

Storage for every hobby! 🏀 🏈 ⚽

#GrandCaravan

Start your week by shifting to drive! ⚡
Come check out the beloved #Chrysler300 today!!

Charge all your devices with ease thanks to the reconfigurable center console inside the #RAM2500. 🔌

Ram Trucks

It’s not a mirage. bit.ly/RamTRX

Ram TRX | Late Summer 2020

#RamTRX

The definition of muscle! 💪 🇺🇸

#Durango #Muscle #AmericanMuscle

Weekend plans? Check! 💯

Let the competition chase you. 💨 🏁

#Charger #HellCat

Nightime ride anyone? 🌚 #RAM3500

Adventures go from 0 to 100 when you drive a #Jeep! 😎

The unmatched safety features and sleekness of the #ChryslerPacifica are just a few of the things we love about this awesome model! 😁 💯

Easy, on-the-go charging, which is perfect for road trips! 🛣️ 🚗

#GrandCaravan

Step into your week in style with the #Chrysler300. 😎 😎 😎

Jeep

Enter our Jeep Easter Egg Contest for a chance to win a 2020 or newer Jeep vehicle of your choice!* From flip flops to Sasquatch, the world discovered the Jeep Easter Eggs hidden on our vehicles. Now we want you to tell us what the next one should be for a chance to have it hidden on a future Jeep Brand vehicle!

Enter your idea at: https://thenextjeepeasteregg.com?source=facebooklaunchpost

📸: Maggie C., Waylon O. & Rachael L.

*Up to $50,000 in value. Subject to availability.

NO PURCHASE NECESSARY. Open to legal residents of the 50 U.S./D.C., age 18+. Void where prohibited. Ends 11:59 PM ET on 07/02/20. For full Official Rules, visit www.thenextjeepeasteregg.com.

Head over to South Pointe Chrysler Jeep Dodge and take advantage of our used car specials this month. Browse our inventory online and start your new adventure today! https://bit.ly/2YJcnox

Check out the Southwestern details in the Laramie Longhorn #RAM1500❗

A color for every attitude. ♠️

#Durango

The #Chrysler300 is ready when you are! What are your plans for the weekend?
😁

MUSCLE ON THE RUN. 💨 💨 💨

#Journey

Every safety feature you can think of--including a 360° Surround View Camera. ↩️

A FEARLESS IMPRESSION. 😈

#Charger

Nothing but open roads and blue skies ahead! Take on your next adventure with the #Pacifica.
😁 🏕️

Schedule your next service visit with South Pointe CJDR this Sat, June 20th at http://ow.ly/T3gw50A9K4k

SERVICE SPECIALS | 7AM - 7PM
- Oil & Filter Change + Tire Rotation $29.95
- FREE Car Wash
- FREE Multi - Point Inspection

Restrictions may apply.

A vehicle made for an active lifestyle.
#Journey

Arrive in style with the #Chrysler300 😎 😎

Overhead controls offer at-the-ready options for each feature available in the #RAM1500. 🔘

Ram Trucks

Sporting an exclusive #CeramicGray exterior, our #BuiltToServe special edition trucks honor the brave with patriotic styling inside and out.

Get Ready for Summer Service Savings this Sat! Make an appointment online http://ow.ly/T3gw50A9K4k

SERVICE SPECIALS | 7AM - 7PM
- Oil & Filter Change + Tire Rotation $29.95
- FREE Car Wash
- FREE Multi - Point Inspection

Restrictions may apply.
#southpointecjdr #servicespecials

Come in this Sat and Get Ready for Summer Service Savings on June 20th! Schedule online http://ow.ly/T3gw50A9K4k

SERVICE SPECIALS | 7AM - 7PM
- Oil & Filter Change + Tire Rotation $29.95
- FREE Car Wash
- FREE Multi - Point Inspection

Restrictions may apply.

Open the door to new adventures with the #ChryslerPacifica 😁 🌈

Express your attitude. 😈
#Durango

South Pointe Chrysler Jeep Dodge would like to say thank you for sharing your kind words about our dealership! We look forward to your next visit. Please feel free to leave a review about your experience with us! https://bit.ly/2Cbw1C7

Chart your course for the week with the #Chrysler300. 😎 😎 😎

Our Story

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Videos (show all)

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2019 1500 Big Horn Black Widow Edition
2019 RAM 1500 Laramie 4x4 Walk Around
Free Camel Rides This Saturday At South Pointe CJDR
2018 Dodge Challenger T/A 392 Walk Around
Our Place in the Community

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Telephone

Address


9240 South Memorial Drive
Tulsa, OK
74133

Opening Hours

Monday 09:00 - 21:00
Tuesday 09:00 - 21:00
Wednesday 09:00 - 21:00
Thursday 09:00 - 21:00
Friday 09:00 - 21:00
Saturday 09:00 - 21:00
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